Nicky worked his way up through the catering department of Irish flag carrier airline Aer Lingus to the post of Head of Catering, which he held until he left the business in 2002 to form Onboard Logistics.
His vast experience in airline catering, gained in both Ireland and North America, gives him an unrivalled knowledge of the demands placed on crew and the challenges in terms of on-board catering that airlines face. He created Onboard Logistics to solve those problems.
Nicky has senior HR management experience, and was responsible for contract negotiations with suppliers. He therefore understands the process of signing procurement contracts with airlines.
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Nicky’s major achievements
Nicky was part of many cost-cutting projects introduced during the difficult years in aviation. A particular challenge was the replacement of First Class with Business Class without losing a customer.
Nicky project-manageed, from an inflight point of view, the introduction of the Airbus fleet into Aer Lingus.
Nicky’s ability to maximise revenue, space and customer service makes him an expert in galley design. For example, in order to deal with the demands of delivering business-class service on a 45-minute flight between Dublin and London, he came up with the idea of a wet galley at door two on the A321.